Terms and Conditions

 

General

The use of NZ Campervans is subject to the following Terms and Conditions. Please note that these Terms and Conditions are subject to change.

The information, content, copyrights and booking engine on www.NZCampervans.co.nz is owned by Travel Services Limited. Any unauthorized use is strictly prohibited.

Payments

A valid Mastercard or VISA credit card must be used to secure your booking. A non-refundable deposit will be taken at the time that your booking is confirmed. Depending on the specific rental company, full payment may be required up to 30 days prior to the commencement of your hire.

Once the booking has been confirmed and the deposit received, you will receive a booking confirmation. Please note that it is your responsibility to ensure the details on this confirmation are correct and that you have a printed copy with you when you collect your vehicle.

The details you have supplied to NZ Campervans will be passed on to the specific rental company in order to book your rental vehicle. Your credit card details may be passed on to the specific rental company in order to facilitate payment of your hire prior to the commencement should they require pre-payment.

Deposit

Please note that you deposit is non-refundable. You will only be charged your deposit once your booking has been confirmed. Should a rental company cancel your booking after it has been confirmed, your deposit will be refunded in full.

Limitation of Liability and Accuracy of Information

NZ Campervans will not be responsible for errors, omissions or misleading information in travel information and listings. NZ Campervan’s role in relation to your travel arrangements is limited to facilitating your booking, arranging travel documentation, payments and refunds as applicable.

NZ Campervans does not accept responsibility or liability for any failure or delay on the part of any third party in providing travel services to you.

Cancellations and Amendments

Please be aware that each rental company listed has their own cancellation or amendment fees and cancellation policies. Any charges or fees due to a cancellation or amendment will be passed onto you.

All requests for cancellation of a booking must be made in writing to NZ Campervans. Any cancellation or amendment charges or fees are in addition to the non-refundable deposit amount.

We strongly recommend that you take out comprehensive travel insurance which offers cover in the event of emergency, or travel disruption.

Privacy and Security

The privacy and security of the information you provide is of utmost importance to us. Any and all details that you submit to us, including credit card and personal information, is securely transmitted and stored in an encrypted state. In order to process the booking, we may in some instances pass all or some of this information on to our vehicle rental suppliers. It is done so through a password protected and encrypted secure booking page.